If you’ve already purchased one of our products, you can raise a ticket directly with our technical support. Find the support desk link.

We are available on Live chat 24×7.
On phone: +1.408.909.5136 – 7am to 11pm ( UTC+7 )
If you email us: In less than 2 hours you will receive a reply.

We’d be happy to show you examples in private. Please contact us

You need a minimum of VPS server to run our products. Recommended configuration : Unmanaged VPS server with root access. Ubuntu OS 64 bit, 2GB RAM, 100GB HDD, Dual core processor.

We do have solutions for folks who want to purchase multiple domain licenses. Hit us up and we’ll sort you out!

No! We give you 100% source code required to run the website. We just ask you to respect the licensing and not use the software on multiple servers.
 

Once you make a payment to buy a product, you’ll get instant access to the source code and document thanks our partners at getDPD. No need to wait or contact us.

We sell digitally downloadable software all of which come with a demo. Please make you view the demo of the product to understand the functionalities before purchasing. Because of the nature of digitally downloadable goods, refunds aren’t possible once the files have been delivered to you immediately after your purchase, except under extraordinary situations.

If you’re looking to switch from a different eCommerce platform, we can help you out in exporting all your data, customer records, images and smoothly transfer into ShopyGen’s product.

The security of your website is our #1 priority. We protect your site and data with the same military-grade security and encryption that the big banks use.

You purchase the software from us and we install the software on your server and tag them to your domain name.

Since it’s a self-hosted eCommerce marketplace software, we cannot provide free trail packages. If you want to try out before purchasing our software – there are two options
1) Our live demo is fully functional – you can test it out completely.
2) We have Lite version which is available for free download, you can check the code quality over there.

Every 90 days, we release a new update to all our products. The updates are free for lifetime if you have purchased our Premium package. The updates will be rolled out and you will receive notifications to download them.

We have team of professionals to build your custom eCommerce web and mobile apps. You can even hire dedicated staff on monthly basis.

No, all our products are build using LAMP stack technology or MEAN stack technology. It’s a full fledged eCommerce software application with mobile apps. This is NOT something like WordPress template or plugins.